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Step-by-step Guide

Before your departure

 

Prior step
Creation of Ypsee online account
Step 1 Subscription to Ypsee passport service
Step 2Your file is sent to the surgeons
Step 3Direct contact with the surgeons
Step 4Assistance in your trip planning



During your stay

 

Step 5Welcome at the airport
Step 6 Preoperative consultation
Step 7Payment
Step 8Surgery and postoperative check-up
Step 9Postoperative care in the country of surgery
Step 10Sightseeing

Returning in your home country

 

Step 11Follow up care

Important :This step-by-step guide contains all useful information for your plastic surgery abroad. Please read it carefully.

Before your departure phase

 

If you have any specific questions (excluding medical) and you did not find the appropriate answers on Ypsée.com, please feel free to contact us.

Tel number 04 91 82 84 95 / from abroad + 33 (0) 4 91 82 84 95
Fax 04 91 82 84 86
Email: contact@ypsee.com

You can also visit us at our Marseille office:
SARL Ypseee
Grand Luminy Bât CCIMP Case 922
Parc Scientifique et Technologique de Luminy
13288 Marseille cedex 9



Preliminary step: Creation of a secure Ypsee online account

This preliminary step is necessary and non-committing for you. The creation of your secure Ypsee online account guarantees the confidentiality of your personal information, like the photos, the medical form…by an encrypted system on a highly secured server.

Once your account has been activated, you can access it with your private login and password. You can now have access to our two separate services, independent one from the other: the « Ypsee Passport Services » and the « Morphing ».

Step 1: Subscribe to Ypsee Passport Service

The payment of the €65 fee is a one-time fee that you will pay upon departure. Ypsee uses Paypal as an online mean of payment to transfer money, which guarantees you a completed secure transaction. Your payment can be done by credit card or via a Paypal account.


Step 2: Your concerns taken care of by surgeons


Ypsee is the only website that allows you to submit your requests at once, whatever the surgery type (cosmetic or dental), and directly to the partner surgeons that you will have selected. For that end, first choose the type of surgery needed, select one or more surgeons, fill our online medical form (you can ask your general practitioner for help), submit your pictures and write your requests/motivations/expectations.

A few recommendations on the right pictures to enclose with your medical form:

-Plastic surgery

Take 3 to 4 digital color photos of the areas to be operated.
For the body (full-frontal photos, rear view, left and right profiles)
For the face (full-frontal photos, left and right profiles)

-Dental surgery:

Take photos as shown below:


(right          left         full-frontal         from above         from under)

A panoramic radiography is required for the quote.

panorama necessary for a dental cosmetic surgery

To enclose the Panorex on your secure online account, you have two options:
- Do a scanner of your radio
- Ask to have it made in the digital format by your radiology center.

You can enclose any element that you consider useful in order to provide information to the surgeon on the results you want to get:
- opinion from a consultation you did in your home country (treatment plan of your dentist, opinion of another plastic surgeon)
- magazine picture (often used to show the breast shape wanted)
-results of your morphing



Remarque : be advised that these elements are not contractual, and do not commit the surgeons on your surgery results, but help them better understand your wishes.

Surgeon(s) answers: You will receive an email within 7 days at the most, inviting you to check out the surgeon answer(s) in your secure Ypsee online account.

The answers will comprise the following elements:

For plastic surgery

Agreement in Principle or Refusal (in that case, there will be an explanation)

If Agreement in Principle :

-length of stay in the clinic (number of nights)
-required convalescence stay at the hotel (number of nights)
-breakdown of the operation cost

An information brochure issued by the French Society of Plastic and Reconstructive Surgery (SOFCPRE) detailing all the risks linked to your surgery will be given to you.

Dental surgery:

-The treatment plan (techniques and material considered for the job)
-Necessary time for the job completion (number of trips and number of nights)
-Breakdown of the operation cost.




Step 3: Direct contact with the surgeons


After you receive your answers, an interview via videoconference or by phone will be organized with the plastic surgeon(s) you have chosen.Please notify on your secure online account the best time to reach you.During this meeting, the surgeon will tell you what preliminary tests you need to take in your home country depending on the surgery type. (in most cases: blood test, mammography, echographia...). These tests will have to be given to him if needed before departure.

If this first contact was satisfactory on both sides (the choice to be operated belongs to you, as well as the choice to do the surgery or not depends also on the surgeon), the surgeon will forward you a "consent form". This document will have to be dated and signed by you, 15 days prior to the scheduled surgery date.The surgery date will be scheduled depending on your availability and the surgeon’s. Then you can start to plan your trip.

With Ypsée Clients:


Votre chargé de clientèle Ypsée vous donnera les coordonnées de personnes qui ont déjà fait confiance à Ypsée que ce soit pour du dentaire, de la chirurgie esthétique ou encore pour la correction de la vision au laser. Vous pourrez ainsi recueillir leurs précieux témoignages. Sachez qu’Ypsée à géré plus de 200 clients en 2 ans d’activité.

Une fois votre décision prise quant au choix du chirurgien, la date de l’opération sera fixée en fonction de vos disponibilités et de celle du chirurgien. Commence alors la phase d’organisation de votre séjour.


Step4 : Trip planning and assistance in your departure


Ypsee is not a travel agency, let alone a "tour operator", which means we do not have the right to make any bookings on your behalf.

Visit the websites of the hotels recommended by Ypsee. These hotels are close to the clinics and are used to welcoming convalescent patients. In any case, you must make the reservation by yourself. To your flights and booking your stay at the hotel, see THe Stays

If you face any problems at this stage, feel free to ask your customer representative at Ypsee for support.


Reminder :the confirmation of your surgery date will be given to you as soon as we receive a copy of your flight booking.

During your stay phase


Step 5 : Welcome at the airport

Your welcome is taken care of by the customer representative in the destination country, he/she will drive you directly to the clinic or the hotel depending on the hour of your arrival.

The customer representative will stay in contact with you at all times throughout your stay.




Step 6 : Preoperative Consultation

It takes place the day prior to your surgery. Your surgeon will:

- address your latest concerns
- check again with you the expected results
- do a preoperative exam (also done by the anesthesist)
- get your consent form


Step 7: the payment

When the consultation is over, if all the conditions are met by you and for the surgeon and the anesthesist, you will have to proceed with your payment.

The means of payment accepted:

- cash in euros
- international VISA credit cards (not recommended because of the bank commission rates or in case of a technical problem)
- certified bank check
-International Bank transfer



Step 8 : Surgery and postoperative check-up

To see how the surgery is done, go to surgery section


Step 9 : Postoperative care in the country of surgery

- During your stay at the clinic

It is obviously taken care of by the surgeon and the medical staff who monitor to ensure there are no complications.

- During your stay at the hotel

The replacement of wound-dressings will be assured by nurses who meet with you at your hotel. The check-up visits with the surgeon are organized with your local customer represent

Upon approval by your surgeon, you will be able to add an optional recovery package, that comprises massage therapy (example: lymphatic drainage for liposuctions), thalassatherapy or balneotherapy.
These last two are recommended in particular cases to get rid of the postoperative pain and accelerate your convalescence.


Step 10: sightseeing

Visit the link The Stays of our website to discover the beauty of Budapest, Tunis and Rabat. Your local customer representative will help you in booking services à la carte (restaurants, visits at the Museum, excursions...)

Returning in your home country


Step 11: Follow up care

During the first week following your return home, your surgeon will keep in touch with you if needed by phone, mail or webcam.The feedback report of your surgery will have to be transmitted to your general practitioner; your surgeon will then be able to work in partnership with him to ensure everything is going on fine. After three months, a check-up will verify if the first results are satisfying or if it is still necessary to wait. You will need to take pictures of the operated area and submit them to your surgeon, through your secure online account. To know what happens if a complication arises; see the Guarantees on the website.

Creation de site internet: Cianeo
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